Whoever came up with the saying "the customer is always right" should be seriously questioned.
In this instance, we have an intense conflict between a technician and a so-called "engineer" customer. This guy went against the technician's advice several times and insisted that the technician perform what he knew would be a destructive test. The technician shared his story via this thread on Reddit's r/MaliciousCompliance subreddit. He tried to explain to the customer that this was a mistake, even asking him to sign a form stating that he was going against professional advice. Nevertheless, the entitlement persisted, and of course, by the time the test began, the customer would ultimately regret his decision-making.
I know we're preaching to the choir here, but let's all take a moment to remind ourselves that if we are hiring someone to do a job, it's probably because we don't know enough to be able to call the shots and do it ourselves. Keep scrolling below for the full story!
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